Terms
Short, because the service is simple. Last updated August 5, 2026.
What the service is
You tell us what you need on Marco Island — by phone, through the form on this site, or via an AI assistant acting for you. We try to match it to a local business that provides it, pass your request along, and show you what happened on a status page of your own.
What we don't promise
We are not the provider. The business that fulfils your request sets its own prices, availability and terms, and you deal with them directly. We don't guarantee that anyone will accept your request, that a provider is available, or that a price you were quoted elsewhere will be honoured. Sometimes nobody local offers what you asked for — when that happens we say so plainly rather than pretending otherwise.
What it costs you
Nothing. We do not charge guests to ask, to be matched, or to see your status page.
Your status page link
Each request gets its own unguessable link. That link is the only way in — we deliberately never use your phone number as a password, because that would let anyone who knows it read your requests. Treat the link like a key: anyone you forward it to can see that request.
Text messages
We are not sending text messages yet — carrier registration is still in progress. When it starts, these are the terms, and they match what our Privacy Notice says:
- You opt in yourself — out loud on a call you placed to us, or by ticking the box on this site's request form. It is never ticked for you.
- Messages are about your own request only. No marketing.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to any message to opt out, immediately and permanently. Reply HELP for help, or call +1 239-314-3060.
- Carriers are not liable for delayed or undelivered messages.
Fair use
Please don't submit requests you don't mean, or use the service to reach local businesses for anything other than a genuine request. We may decline to carry a request, and we log what we're asked — including what we couldn't fill.
Changes and contact
If the service changes, this page changes with it, and the date above moves. Questions: support@guestservices.team.
Marco Island Guest Services · See also What we do with your information.